Returns & Refunds Policy

At Carian's, we take pride in the quality of our gourmet food products and want you to be completely satisfied with your purchase. Due to the perishable nature of our items, we offer returns or replacements on damaged or incorrect orders within 14 days of delivery.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a photo of the product if it arrived damaged or incorrect.

• 2.
  Review Process

  Our quality assurance team will review your request within 48 hours to ensure it meets our food safety and return guidelines.

• 3.
  Return Authorization

  If a return is required, we will provide you with a prepaid shipping label and specific instructions for packaging your items.

• 4.
  Refund or Replacement

  Once approved, we will either ship out a fresh replacement immediately or issue a full refund to your original payment method.